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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Watershed Regulations FAQs

Here are responses to some Frequently Asked Questions regarding the regulations for WSSC Water’s watershed properties surrounding the Triadelphia and T. Howard Duckett reservoirs. 

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Reporting Water and Sewer Emergencies and Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email ...

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Police Department

We are a small agency charged with a critical mission, protection of the most precious resource known to man, water.

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Critical Customers

WSSC Water prioritizes knowing and communicating quickly with critical customers in an effort to safeguard public health and maintain resiliency in serving our more susceptible customers. 

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Human Resources

WSSC Water needs a talented workforce to keep things running smoothly. And to keep that army of employees running smoothly, we need our Human Resources Office.

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Retirees

Important information and documents for WSSC Water Retirees.

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Inspecting Gas Appliances

WSSC Water is charged by the State of Maryland with permitting and the inspection of all natural and liquefied petroleum (LP) gas installations within Montgomery and Prince George’s counties of M...

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Financial Information

It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at those big numbers.

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