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Recreational Water Contact Health Advisory
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Applies to Triadelphia and T. Howard Duckett Reservoirs

Read the news release.
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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Stop.Review.Enroll. Benefits are different this year. WSSC Water is change health care providers this year. If you're currently enrolled in UnitedHealthcare, you'll need to take action during Open Enrollment Open Enrollment October 19 - Nov 13 Review your medical coverage. Open Enrollment Livestream Join us for an important Livestream where we'll walk through what's changeing, what you need to know and how to make the best choice for you and your family Thursday, October 1 Noon - 1 p.m. Scan the QR code or visit wsscwater.com/retirees Representatives for Kaiser Permanente and Cigna will give brief presentations on their plans. If you are unable to attend the livestream the recording will be posted on our website. Visit www.wsscwater.com/retirees or scan the QR code to visit the page.

Join the Meeting on Thursday, October 1 at noon

Access Member Direct

Health Insurance

Forms and Waivers

The following forms are all fillable, however you must:

  1. Download the form first to your computer.
  2. Fill in the form
  3. Print it out
  4. Sign it
  5. Scan/email or mail it to the address on the form.

 

Last Modified: September 24, 2026, 5:42 pm EDT