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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Notice of Public Hearing - Front Foot Benefit Rates/House Connection Charges

Read more
October 19, 2023
Public Notices

WSSC WATER BOARD OF ETHICS OPENING

Read more
October 19, 2023
Public Notices

WSSC Adopts Regulation Establishing Updated Audit Committee

Read more
October 19, 2023
Public Notices
Event Date
Nov 30
Event Type
Project Outreach Event

Simmons Lane Water Main Replacement Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 324 869 126#For more information please visit our Community Project meetings page

Event Date
Nov 15
Event Type
Project Outreach Event

Lower Anacostia Sewer Rehabilitation Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 658 716 498 #For more information please visit our Community Project meetings page

System Maintenance - Permit and Licensee Search

Read more
October 17, 2023
Event Date
Nov 09
Event Type
Project Outreach Event

Laytonsville Community Water Quality Fall Update Meeting (In-person)

For more information please visit our Community Project meetings page

WSSC Water Holding Monthly Commission Meeting on Wednesday, October 18

Meeting Includes Briefings on Fiscal Year 2023 Spending with Diverse Businesses and Proposed Expansion to Financial Assistance Programs Commissio...
Read more
October 17, 2023
News Release
Event Date
Nov 01
Event Type
Project Outreach Event

Swan Creek Sewer Rehabilitation Project Community Outreach Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 189 658 147#For more information please visit our Community Project meetings page

Yvette Parker

Water/Wastewater Systems Assessment Division Manager

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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