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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Munetsi Timothy Musara

Chief Financial Officer

David Gill

Chief of Health & Safety

System Issue - All Map Applications

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October 26, 2023

Scheduled Shutdown - Valve Replacement - Landover

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October 25, 2023

System Maintenance this Weekend

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November 2, 2023
Alert

Emergency Water Main Repair - College Park

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October 24, 2023
Alert
Event Date
Nov 16
Event Type
Project Outreach Event

Western Branch Sewer Rehabilitation Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 888 666 330#For more information please visit our Community Project meetings page

Emergency Water Main Repair - Gaithersburg

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October 23, 2023
Alert

Notice of Opportunity for Public Comment Pursuant to COMAR Title 27.03.01.03 Requiring Notification of Project Applications for State Agency and Local Agency Development in the Critical Area

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October 19, 2023
Public Notices

System Maintenance - Multiple Applications

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October 19, 2023
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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