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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - Rockville

Read more
March 20, 2024
Alert

WSSC Water Holding Monthly Commission Meeting on Wednesday, March 20

Commissioners Scheduled to Vote on More Than $38 Million in Contracts to Upgrade Critical Infrastructure and Improve Service Delivery   ...
Read more
March 19, 2024
News Release

WSSC Water Crews Quickly Respond to Sanitary Sewer Overflow in Mount Rainier

Water from Broken Water Main in D.C. Pours into WSSC Water Sewer Manholes Causing Overflow
Read more
March 17, 2024
News Release

WSSC Water’s 2024 Patuxent Watershed Season Opens Today, March 15

Watershed Recreation Areas Open from Sunrise to Sundown March 15 – November 30 WSSC WATERshed App Available to Help Plan Watershed Visit&nbs...
Read more
March 15, 2024
News Release

Planned Fire Hydrant Repair - Darnestown

Read more
March 13, 2024
Alert
Event Date
Apr 20 Apr 20
Event Type
Miscellaneous

Open House & Tour - Seneca Water Resource Recovery Facility

System Maintenance - Tuesday, March 19

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March 19, 2024
Alert

Planned Water Main Repair - Upper Marlboro

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March 12, 2024
Alert

System Maintenance

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April 14, 2024
Alert

System Maintenance

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March 15, 2024
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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