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Customer Alert
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Customer Notification System (CNS) Temporarily Unavailable

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Residential Water Service Disconnections begin July 7, 2026
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Regional Drought Watch
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Laurel, MD - March 19, 2024: Due to system maintenance on Tuesday, March 19, from 9:00 pm to 11:59 pm,  the following systems may be intermittently available:

  • Online Bill Pay (kiosk, web, mobile)

Customers will notice a change in the overall look of the online Bill Pay website once this work is completed. This new look will provide a better user experience for customers, and allow for splitting credit card payments and making online payments to inactive accounts with a balance.

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.