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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

BRRR! Potomac River Hits New Low Temperature for Season Triggering Increase in Water Main Breaks

82 Water Main Breaks/Leaks Since Saturday Crews Working Around the Clock to Restore ServiceColder Water Moving Through Distribution System, Along...
Read more
January 22, 2024
News Release

Emergency Water Main Repair - Suitland

Read more
January 22, 2024
Alert

Plans Review Counter Closed Today

Read more
January 19, 2024

Emergency Water Main Repair - Forestville

Read more
January 18, 2024
Alert
Event Date
Feb 01
Event Type
Finance

Public Hearing on FY25 Preliminary Proposed Operating Budget - Prince George's County

Register to commentCan’t attend? Streaming available on Facebook LiveRegistration is recommended but not required. Individuals requiring accommodations under Title II of the Americans with Disabi...

Event Date
Jan 31
Event Type
Finance

Public Hearing on FY25 Preliminary Proposed Operating Budget - Montgomery County

Register to commentCan’t attend? Streaming available via County Cable MontgomeryRegistration is recommended but not required. Individuals requiring accommodations under Title II of the Americans ...

System Maintenance

Read more
January 17, 2024
Alert

System Maintenance

Read more
February 10, 2024
Alert

UPDATE: Monthly Meeting Changed to Virtual Due to Ongoing Impacts from the Winter Storm WSSC Water Holding Monthly and Special Commission Meetings on Wednesday, January 17

Commissioners Scheduled to Vote on $11.5 Million in Contracts to Upgrade Critical Infrastructure and Improve Service DeliverySpecial Virtual Commissio...
Read more
January 16, 2024
News Release

WSSC Water Holding Monthly and Special Commission Meetings on Wednesday, January 17

Commissioners Scheduled to Vote on $11.5 Million in Contracts to Upgrade Critical Infrastructure and Improve Service DeliverySpecial Virtual Commissio...
Read more
January 16, 2024
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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