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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - Capitol Heights

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November 21, 2025
Alert

Emergency Fire Hydrant Valve Repair - Capitol Heights

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November 20, 2025
Alert

WSSC Water Launches Sustainable Sewer Solutions Program Across Prince George’s and Montgomery Counties

Comprehensive Initiative Focuses on Rehabilitating, Replacing and Repairing Critical Sewer Infrastructure  Work will Protect Public Health a...
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November 20, 2025
News Release

Emergency Water Main Repair - Gaithersburg

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November 20, 2025
Alert

WSSC Water Commissioners Vote To Repeal Chapter 14.05 of the WSSC Code of Regulations

Read more
November 20, 2025

WSSC Water Amends Antennas on Commission Structures Regulation

Read more
November 20, 2025
Public Notices
Event Date
Dec 18 Dec 18
Event Type
Procurement Events

Early Engagement Vendor Sessions: Capital Improvement Program (CIP) Program Management Team Request for Proposal

***Thursday, December 18, 2025 at 3:00pm***Preview details for the upcoming Capital Improvement Program (CIP) Program Management Team contract.We are seeking a consultant to manage the delivery of the...

Notice of Patuxent 48" Raw Water Pipeline Project Audit Reports and Comment Form Now Available

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November 19, 2025
Public Notices

Love Your Loo! Celebrate World Toilet Day by Saving Water and Money

Learn How to Check for Toilet Leaks in Three Simple StepsProtect Your Pipes and Ours: Flush Only the Three Ps – Pee, Poop and (Toilet) Paper ...
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November 19, 2025
News Release

WSSC Water Holding Monthly Commission Meeting on Wednesday, November 19

More Than $113 Million in Contracts on Agenda to Upgrade Critical Infrastructure and Improve Service Delivery  Public Invited to View Livest...
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November 18, 2025
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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