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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - College Park

Read more
December 2, 2025
Alert

Emergency Water Main Repair - Capitol Heights

Read more
December 1, 2025
Alert

Emergency Water Main Repair - Laurel

Read more
December 1, 2025
Alert

Two New WSSC Water Financial Assistance Programs, One Goal: Helping Customers in Need

ACT NOWBoth Programs are Limited-Time Offers
Read more
December 1, 2025
News Release

Emergency Water Main Repair - Potomac

Read more
November 30, 2025
Alert

System Maintenance Alert - November 28

Read more
November 26, 2025
Alert

Don't Turn Your Black Friday into a Brown One

Avoid Costly, Messy Sewer Backups: CAN THE GREASENever Pour Grease Down the Drain: Can It, Cool It, Toss It
Read more
November 26, 2025
News Release

Emergency Water Main Repair - Brandywine

Read more
November 21, 2025
Alert
Event Date
Dec 10 Dec 10
Event Type
Project Outreach Event

University Blvd. Roads & Lawnsberry Terrace Sewer Rehabilitation Projects

Join Meeting Dial In: +1 240-800-7929 Conference ID: 365 499 728# For more information, please visit our Community Project meetings page

Event Date
Dec 17 Dec 17
Event Type
Project Outreach Event

Weldon Drive Water and Sewer Main Replacement Project

Join Meeting Dial In: +1 240-800-7929 Conference ID: 848 709 397# For more information, please visit our Community Project meetings page

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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