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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC Water Issues Recreational Water Contact Health Advisory for T. Howard Duckett Reservoir

Recreation Water Contact Health Advisory Remains in Effect at Triadelphia Reservoir Patuxent Watershed Recreation Areas Remain Open Drinking Water is ...
Read more
September 8, 2022
Alert

System Maintenance This Friday - September 9, 2022

Read more
September 7, 2022
Alert

Emergency Water Main Repair - Germantown

Read more
August 30, 2022
Alert

WSSC Water Hosting In-Person Public Hearings on $4.5 Billion Proposed Capital Improvements Program

Public Invited to Attend in Person to Learn About WSSC Water’s Investment in Safe, Clean Water 
Read more
August 30, 2022
News Release

Emergency Water Main Repair - Greenbelt

Read more
August 30, 2022
Alert

OneSource/Supplier Portal Issue

Read more
August 29, 2022
Alert

ACI Speedpay System Maintenance

Read more
August 26, 2022
Alert

OneSource/Supplier Portal Issue

Read more
August 22, 2022
Alert

Emergency Valve Repair - Silver Spring

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August 18, 2022
Alert

System Maintenance This Evening

Read more
August 18, 2022
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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