alert
Emergency Water Main Repair
1779201878

8603 Barron St., Takoma Park

Learn more about this repair
close
alert
Attention eBill Customers
1779105600

New and Improved Customer Experience!

Learn more about the new eBill service
close
alert
Take Our Customer Survey
1776960000

You can also apply to join a focus group!

Learn more about the survey & focus groups
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Alert

ACI Speedpay System Maintenance

Laurel, MD - August 26, 2022: Customers may experience an intermittent outage using ACI Speedpay  on Saturday, August 27, from 2:00 am to 3:00 am when making payments. ACI Speedpay is performing system maintenance during this timeframe.

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.