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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC Water Receives Patent for Innovative Universal Fire Hydrant Tool

Employee Idea Replaces Multitude of Tools to Repair Different Fire Hydrants Innovation at Work: New Tool Saves Time, Money and Protects Public Safety
Read more
September 28, 2022
News Release

Emergency Water Main Repair - Capitol Heights

Read more
September 27, 2022

Emergency Water Main Repair - Bethesda

Read more
September 26, 2022
Alert

System Maintenance - September 30-October 1

Read more
September 26, 2022
Alert

Due to Technical Difficulties Today’s Monthly Commission Meeting Postponed to 11 a.m.

Read more
September 21, 2022
News Release

WSSC Water Holding Monthly Commission Meeting on Wednesday, September 21

Commissioners Scheduled to Vote to Transmit Six-Year Proposed Capital Improvements Program to Counties Meeting to be Held Virtually and Availabl...
Read more
September 20, 2022
News Release

Emergency Water Main Repair - Potomac

Read more
September 16, 2022
Alert

System Maintenance This Saturday - September 17

Read more
September 16, 2022
Alert

Emergency Water Main Repair - Temple Hills

Read more
September 16, 2022
Alert

Meeting of the WSSC Plumbing and Fuel Gas Board

Read more
September 12, 2022
Public Notices

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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