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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Valve Repair - Takoma Park

Read more
February 21, 2023
Alert

Emergency Valve Repair - 21 Parkway Road

Read more
February 20, 2023
Alert

Emergency Water Main Repair - Silver Spring

Read more
February 16, 2023
Alert
Event Date
Apr 20
Event Type
Project Outreach Event

Construction of the Marlboro Zone 16” Main and FCV Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID:  236 051 670#For more information please visit our Community Project meetings page

Emergency Water Main Repair - College Park

Read more
February 15, 2023
Alert

WSSC Water Earns Prestigious Educational Award from National Association of Clean Water Agencies

Maryland’s Largest Water Utility Earns National Environmental Achievement Award for Wastewater Treatment Virtual Unit
Read more
February 15, 2023
News Release

WSSC Water Holding Monthly Commission Meeting on Wednesday, February 15

Commissioners Scheduled to Vote on $30 Million Sewer Infrastructure Contract  
Read more
February 14, 2023
News Release

System Maintenance - Multiple Applications

Read more
February 9, 2023
Alert

Cristi Bickham

Deputy General Manager External Affairs

Emergency Water Main Repair - Damascus

Read more
February 7, 2023
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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