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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - Takoma Park

Read more
December 30, 2022
Alert

Emergency Water Main Repair - Capitol Heights

Read more
December 29, 2022
Alert

Emergency Water Main Repair - Oxon Hill

Read more
December 29, 2022
Alert

Emergency Water Main Repair - Silver Spring

Read more
December 28, 2022
Alert

Emergency Water Main Repair - Greenbelt

Read more
December 28, 2022
Alert

WSSC Water Hosting Public Meetings on 2022 Disparity Study Results

Interested Stakeholders Invited to Learn About Results of 2022 Disparity Study and Upcoming Changes to WSSC Water’s Minority Business Enterprise Progr...
Read more
December 27, 2022
News Release

Emergency Water Main Repair - Gaithersburg

Read more
December 26, 2022
Alert

Lobby Cash Window/Drive-thru Window Closed - December 23

Read more
December 23, 2022
Alert

Emergency Water Main Repair - North Bethesda

Read more
December 22, 2022
Alert

‘Tis the Season for Dropping Temperatures and Increasing Water Main Breaks

Potomac River Temperature is Expected to Drop to a New Low for the Season, Triggering an Increase in Water Main Breaks  WSSC Water Crews are...
Read more
December 21, 2022
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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