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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

NOTICE OF PUBLIC HEARING

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April 26, 2023
Public Notices

Public Notice : WSSC Adopts Temporary Water Bill Amnesty Program

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April 26, 2023
Public Notices

PUBLIC NOTICE OF SIGNIFICANT INDUSTRIAL USER POLLUTION VIOLATION(S)

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April 20, 2023
Public Notices

Emergency Water Main Repair - Bethesda

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April 24, 2023
Alert

System Maintenance

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April 20, 2023

WSSC Water Commissioners Approve Temporary Water Bill Amnesty Program to Assist Customers

 ‘Get Current’ Program Runs June 1 – June 30 Eligible Customers Receive Bill Credits and Waived Fees Residential Water Service Turnoffs...
Read more
April 19, 2023
News Release

System Maintenance - Multiple Applications - April 22

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April 18, 2023

WSSC Water Holding Monthly Commission Meeting on Wednesday, April 19

Commissioners Scheduled to Vote to Create Temporary Water Bill Amnesty Program to Assist Customers 
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April 18, 2023
News Release

Emergency Valve Repair - Wheaton

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April 6, 2023
Alert

Maryland Board of Public Works Approves Estimated $25 Million in Loans and Loan Forgiveness to WSSC Water for Innovative Piscataway Bioenergy Project

WSSC Water Receives First Funding Under Bipartisan Infrastructure Law 
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April 5, 2023
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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