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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Jul 13
Event Type
Project Outreach Event

Audrey Lane Water Main Replacement Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 712 394 026#For more information please visit our Community Project meetings page

WSSC Water Launches Get Current: Temporary Water Bill Amnesty Program to Assist Customers

Program Runs June 1 – June 30Eligible Customers Receive Bill Credits and Waived FeesResidential Water Service Turnoffs Temporarily Suspended During Am...
Read more
June 1, 2023
News Release

Emergency Fire Hydrant Repair - Hyattsville

Read more
May 31, 2023

Emergency Water Main Repair - Mount Rainier

Read more
May 31, 2023
Alert
Event Date
Jun 27
Event Type
Project Outreach Event

Western Branch Roads Sewer Rehabilitation Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 869 965 814#For more information please visit our Community Project meetings page

WSSC Water Holding Special Commission Meeting on Tuesday, May 30

In-Person Meeting will be Closed After Brief Open Session   
Read more
May 26, 2023
News Release

System Maintenance Today

Read more
May 26, 2023
Alert

Emergency Water Main Repair – Bethesda

Laurel, MD – May 24, 2023: WSSC Water is making repairs to a 16-inch water main at 4700 Elm St. in Bethesda. Nearby customers will lose wate...
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May 24, 2023
Alert

Emergency Water Main Repair - Potomac

Read more
May 24, 2023

Emergency Water Main Repair - Laurel

Read more
May 24, 2023

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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