How to Identify WSSC Water Employees

After 101 years of dedicated service, we have a new brand and a new look – We are WSSC Water! Moving forward, we are leveraging our legacy with a new name and a renewed energy. WSSC Water is delivering the essential -- safe, seamless, satisfying water service -- a goal we work every day to achieve.

As we roll out our new identity, you will notice that our most visible assets will be in transition: our uniforms, vehicles and website. But there is one very important part of our identity that will change immediately: our Employee Identification Badges.

 

You are our valued customer and, more importantly, our neighbor. Your safety is paramount. While we’re in this transition period, identify our employees through this new ID badge.

To help you focus on your daily essentials, we’ve listed a few tips to help you spot a WSSC Water employee:

The number one way to spot a WSSC Water employee is by the ID badge with the new logo.

  • Do not hesitate to request the employee to show you their WSSC Water photo ID badge.
     
  • Look for their picture, employee ID number and the WSSC Water logo.
  • WSSC Water employees will ALWAYS drive a marked vehicle.
     
  • During the transition period you may see employees driving vehicles or wearing uniforms with the old logo.
     
  • Always look for the employee ID with the NEW logo to confirm.
     
  • Check for a Maryland license plates; all of our fleet vehicles have them.

If you think you see suspicious activity by a WSSC Water employee or vehicle,
call WSSC Water Police at 301-206-8888.

WSSC Water employees rarely need to enter your home, but when we do, we’ll schedule an appointment with you. We will never ask you to enter your home without you expecting us.

If for any reason you fear for your safety, call 911!

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