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Friday, May 29, at 10 p.m. to Sunday, May 31, at 11 p.m. 

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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image
exterior_finish_coating.png
The exterior finish coating is being applied. The lower bowl and fluted column will be painted dark blue, and the upper bowl and tank legs will be light blue.
image
main_line.png
Currently, we're excavating the existing water line to the tank to replace it with a new main line. The existing line, installed when the tank was built, has reached the end of its service life.
image
stripe_coating.png
An important step in this process is the application of the intermediate stripe coating, which ensures the specified thickness is achieved on all parts of the surface, providing the necessary protection.
image
water_line.png
The new water line is being installed in the tank riser vault, where the main line connects to the elevated tank.
image
altitude_valve_vault.png
The altitude, check, and plug valves have been installed inside the Altitude Valve Vault. The check valve and altitude valve work together to fill the tank and release water when there is demand.
image
altitude_valve_vault.png
The new concrete walls of the Altitude Valve Vault have been set, and we've removed the forms from the inside. The exterior forms will be removed soon. The pipes will be installed in the two (2) openings in the wall.
image
piping_and_valves.png
Setting up piping and valves in the Altitude Valve Vault. The image shows a check valve and two (2) plug valves installed in the openings from image one (1).
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hatches.png
The completed Altitude Valve Vault will house the altitude, check, and plug valves. The hatches provide access to these valves and allow personnel to enter the vault.
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intermediate_coating.png
This intermediate coating also serves as a neutral base for color development, covers surface imperfections, and provides a solid foundation for the final finish coating.