Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Day after Independence Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

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Event |

Commission Meeting, January 19

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID:117 827 522# P...

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Commission Meeting, February 16

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID:   30...

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Commission Meeting, March 16

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 652 141 8...

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Commission Meeting, April 20

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 831 521 9...

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Commission Meeting, May 18

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID:  522...

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Event |

Commission Meeting, June 15

The June 15, 2022 Commission meeting will be "in person" only. No public comments will be accepted over the phone for this meeting. Commission Meeting Agenda

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Event |

Martin Luther King, Jr Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

Published on
Event |

President’s Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

Published on
Event |

Memorial Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

Published on
Event |

Day after Juneteenth - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

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