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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Bond_Mill_Community_Update_Meeting_021126.png
Community Update Meeting Flyer that contains all the information included on WSSC Water's Event page for this event: https://www.wsscwater.com/events/project-outreach-event/2026/community-update-meeting-independent-evaluation-and-audit-wssc
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allentown_road_water_main_replacement_map_0.jpg
Allentown Road Water Main Replacements/Relocations Map. The line on Allentown Rd. (green) that runs from Temple Hills Rd. to Taylor Manor Ave. is where WSSC Water completed final curb-to-curb paving/striping in October 2024. The line (dark blue) that goes from Sheffield Dr. to Old Branch Ave. is where WSSC Water completed final curb-to-curb paving/striping in spring 2025. The circle (light blue) at Old Branch Ave. is where WSSC Water will complete final curb-to-curb paving/striping in spring 2026.
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allentown_road_water_main_replacement_map_2.jpg
Allentown Road Water Main Replacements, Prince George's County. The line segments on Allentown Rd. indicate Phase 1 (from Steed Rd. to unnamed road); Phase 2 (from unnamed toad to close to Stonesboro Rd.); Phase 3 (from Stonesboro Rd. to past Alderton Ave.); Phase 4 (from past Alderton Ave. to Marston Dr.); Phase 5 (from Marston Dr. to past Lucille Dr.); Phase 6 (from Lucille Dr. to Tucker Rd); and Phase 7 (the dark green shape near the intersection of Allentown Rd. and Steed Rd.)
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clinton_water_main_replacement_project_map.jpg
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.
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beaverdam_basin_sewer_rehab_project_map.png
Beaverdam Basin Sewer Rehabilitation Project, Project Number CI6311B17. Prince George's County. The thick lines (orange) on the map show the locations of the sewer pipes in construction. Several are located between Kenilworth Avenue, Cheverly Avenue, and John Hanson Highway. One appears to the south of Sheriff Road.
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clopper_road_water_main_replacement_map.jpg
Water Main Replacement, Clopper Road, Phase 1B. Montgomery County, Maryland. Contract Number BT7569A23. The thick lines (purple) along Clopper Road show the water main replacement areas, which stretch from Waring Station Road and past Allspice Drive in one part, and from the Great Seneca Highway intersection to past Liberty Mill Road in the second section.
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forest_heights_force_main_replacement_map.png
Forest Heights Force Main Replacement Project, Prince George's County. The thick lines on the map (light blue) show the main replacement location, which runs along Audrey Lane from Indian Head Highway to N. Huron Drive.
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edward_drive_water_main_replacement_map.png
Edward Drive Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6473A18. The thick lines (dark blue) on the map show the water main replacement areas. These are located on Cushwa Drive, Edward Drive, Penny Avenue, Brooke Jane Drive, Shirl Court, Marlene Avenue, Kaine Drive, and Ellerson Street.
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darlene_drive_water_main_replacement_map.png
Darlene Drive Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6558A18. The lines (medium blue) shows the water main replacement areas on Upton, Parkview, Darlene, Dee, Wigan, and Terence.
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goucher_drive_water_main_replacement_map.png
Goucher Drive Water Main Replacement Project, Prince George's County. The thick lines (light blue) show the locations of the water main replacement areas. These are located on Goucher Drive, 58th Avenue, Nevada Street, Marietta Lane, Bucknell Terrace, Villanova Road, Charlton Avenue, Berwyn Road, Cunningham Drive, Natasha Drive, Paxton Court, and the end of Vernon Terrace.
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saltwise_service_area_map_0.png
This map of Montgomery and Prince George's counties outlines which areas receive their water from the Potomac River (Montgomery County from the DC line up slightly past Damascus and Lower Prince George's County from Upper Marlboro down past Accokeek); which area receive their water from the Patuxent River (a large slice of Upper Prince George's County surrounding Laurel); and which areas receive a mixture of water from both rivers (the rest of Prince George's County).