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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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2 Potomac WFP Consent Decree Program.pdf
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3 Large Diameter Water Pipe and Large Value Rehab Program.pdf
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4 Piscataway Bioenergy Project.pdf
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5 Sewer Reconstruction Program.pdf
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Framework Green Bonds Seventh Issue FINAL 09.11.25.pdf
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57th Ave & Belmont St Water Main Replacement Project Presentation.pdf
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APPROVED - Permit Services Fees & Charges (FY26) Effective 1-1-2026.pdf
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APPROVED - FY26 DSD PROJECT FEES Effective 1-1-2026.pdf
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Laurel_Sewer_Rehabilitation_Project_Presentation.pdf
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2025.01.03.pdf
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Beaverdam_Low-Impact_ESA_Sewer_Rehab_Presentation.pdf

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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