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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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trailway_drive_water_main_replacement_map.jpg
Trailway Drive Water Main Replacements/Relocations. The thick lines (light blue) show the areas of water main replacement/relocation. These include Trailway Dr., Rocking Spring Dr. (on the dead-end side of Bauer), Clavel St., Clavelt Terr., Waterview Dr., Candytuft Ln., Lupine Ct., Morning Glory Ct., Bluebonnet Ct., Flower Valley Ct. and Bitterroot Wy.
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Water_Quality_PFAS_Treatment_Pilot_Program_350x200.png
Water Quality/Per- and Polyfluoroalkyl Substances (PFAS) Treatment Pilot Program
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western_branch_basin_sewer_rehab_map.jpg
Western Branch Basin Sewer Rehabilitation Project, Prince George's County. The thick lines (red) show the areas of sewer rehabilitation.
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west_cedar_lane_water_main_replacement_map.png
West Cedar Lane Water Main Replacement Project, Number BT/BR7058A21. The thick line (blue) shows the relocation areas along West Cedar Lane. The dotted blue line on Oakmont Ave. shows the location of same trench replacement.