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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually. Watch Open Session: Teams Link  Phone: 240-800-7929; Phone Conference ID: 921 890 562#

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Event |

Public Hearing for Front Foot Benefits and House Connections

A virtual public hearing will be held November 20, 2024, at 2:30 p.m. to receive citizen testimony, both orally and in writing, pertaining to the following proposed rates and charges to become effecti...

Published on
Event |

New Year's Day - CLOSED

During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers....

Published on
Event |

Inauguration Day - CLOSED

During holidays, administrative offices are closed.However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers. The n...

Published on
Event |

Presidents Day - CLOSED

During holidays, administrative offices are closed.However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers. The n...

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Event |

Memorial Day - CLOSED

During holidays, administrative offices are closed.However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers. The n...

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Event |

Juneteenth - CLOSED

During holidays, administrative offices are closed.However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers. The n...

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