Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Tap Into Business

[Image] Registration and breakfast start at 9 a.m.Join us to learn about upcoming contracting opportunities at WSSC Water!All are welcome to attend...

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Plumbing & Fuel Gas Codes

Here's where to find the WSSC Plumbing and Fuel Gas Code and the most recent updates, as well as archived Code and Amendments.

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Strategic Planning Workshop

Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conference ID: 529 917 7...

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Water and Sewer Rates

We determine our water and sewer rates with cost of service, fairness and our financial stability in mind.

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Publications

We want you to know about everything happening at WSSC Water, and we want you to be a water-wise consumer. That's why we provide publications on so many topics.

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ePermitting

No more paper! With our ePermitting system, applying for permits, licenses, plan reviews, inspections and approvals is online, faster and better.

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Wastewater Collection System

Our wastewater collection system gathers millions of gallons of water every day to treat it and return clean water to the environment.

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