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Emergency Water Main Repair
1769542204

13329 Woodruff Ct., Germantown

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Emergency Water Main Repair
1769540400

8011 New Hampshire Ave., Hyattsville

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Urgent Essential-Water-Use-Only Request Issued January 27 at 11:15 a.m.
1769530500
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Operations Through Wednesday, January 28, 2026
1769373065

Customer Service Call Center will be open

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Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
1769184998
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ePermitting: The Online Permitting System

ePermitting is our online system for applying for permits, licenses, plan reviews, inspections and approvals. It's much better, and faster, than our previous paper-based system, which is why we no longer accept paper applications.

Click the link below to go to the ePermitting page to learn more about it the system; if you've never used the system before you will need to create a new account. Please note that certain ePermitting services are available only to licensed professionals.

Effective September 8, 2025, ePermitting customers: The credit card convenience fee will change from $5.89 to 2.5 percent per payment and check (ACH) convenience fees will change from $5.89 to $2.35 per payment.

Go to the ePermitting page

If you are experiencing technical issues with the ePermitting site, please contact: ePermittingsupport@wsscwater.com.

If you have any questions about ePermitting processes/permits, please contact: onestopshop@wsscwater.com.

Last Modified: August 26, 2025, 9:45 am EDT