Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Unregulated Contaminant Monitoring Rule (UCMR5)

WSSC Water is participating in the U.S. Environmental Protection Agency’s (EPA) fifth round of the Unregulated Contaminant Monitoring Rule (UCMR5).  

Published on
Basic page

About Us

WSSC Water’s Intergovernmental Relations Office (IRO) is on the front line advocating, for legislation that impacts our work.

Published on
Basic page

Equal Employment Opportunity Division

Our Equal Employment Opportunity Division ensures that WSSC Water upholds our commitment to equal opportunities for all.

Published on
Basic page

General Counsel

The General Counsel is WSSC Water's chief legal officer who oversees legal issues and identifies potential legal concerns.

Published on
Basic page

Pay My Bill

WSSC Water offers you several ways to pay your bill. Simply choose the option that works best for you.

Published on
Basic page

Greenhouse Gas Action Plan

WSSC Water cares about its carbon footprint and and has a plan to lower carbon emissions to net zero by 2050.

Published on
Secondary Landing Page

Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email emer...

Published on