Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email emergencycallcenter@wsscwater.com.

Learn more about different types of problems and emergencies, and what you can do to prevent them, below.

Discolored Water/Flushing Guide

Occasionally, you might notice discolored water coming from your faucet. While it's not aesthetically pleasing, discolored water is safe. But why is y...

December 15, 2020

What To Do After A Boil Water Advisory

If WSSC Water issues a boil water advisory, there are safety steps you need to follow while the advisory's in effect and after it ends.

December 15, 2020

Sanitary Sewer Overflow Reports Breaks/Overflows

Recommendations for Non-Residential Commercial Buildings

When a building or home has been unoccupied or closed for an extended time, it's wise to follow these steps and flush out water that might have become...

December 15, 2020

Sewer Blockages & Backups

It can happen: one day sewage might back up into your home. Who's responsible for fixing the problem, you or WSSC Water? The answer: It depends.

December 15, 2020

WSSC Claims - Notice of Loss

December 15, 2020

Miss Utility - Call 811 before you dig

Even a little project can cause big headaches if you start digging before calling Miss Utility. Learn why it's so important to dial 8-1-1 before you p...

December 15, 2020

Interactive Breaks and Leaks Graph

December 15, 2020