Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email [email protected].

Learn more about different types of problems and emergencies, and what you can do to prevent them, below.

Discolored Water/Flushing Guide

Discolored water may not be aesthetically pleasing, but it is safe to drink.

December 15, 2020

What To Do During and After A Boil Water Advisory (BWA)

If WSSC Water issues a BWA, there are safety steps you need to follow while the advisory's in effect and after it ends.

December 15, 2020

Sanitary Sewer Overflow Reports Breaks/Overflows

Water Quality Recommendations for Large Buildings After a Period of Low or No Use

Ensure the best water quality by following our recommendations to flush out potentially stagnant water.

December 15, 2020

Sewer Blockages & Backups

It can happen: one day sewage might back up into your home. Who's responsible for fixing the problem, you or WSSC Water? The answer: It depends.

December 15, 2020

WSSC Claims - Notice of Loss

December 15, 2020

Miss Utility: Call 811 Before You Dig

Even a little project can cause big headaches if you start digging before calling Miss Utility. Learn why it's so important to dial 8-1-1 before you p...

December 15, 2020

Interactive Breaks and Leaks Graph

December 15, 2020

Emergency Water and Sewer Problems

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