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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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ePlan Review

All new project submittal requests for ePlan Review must be submitted via the ePermitting system.

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Financial Information

It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at those big numbers.

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Your Water Usage

What's your ADC? That is, your Average Daily Consumption of water? Bet you'd be surprised to learn just how quickly your everyday water usage - taking a shower, brushing your teeth, washing your hands...

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Violations of the Code

If someone else doesn't follow the rules when your plumbing needs work, you could get in trouble. Don't take chances, learn how to be Code-smart.

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Donate to Our Neighbors in Need

Even a small donation can make a big difference to someone who's having a difficult time paying their water bill. Here's how you can help.

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Billing Adjustment Request

If you receive a larger-than-expected bill, you might be able to request a billing adjustment. Keep reading to learn if you're eligible, and if so, how make your request.

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