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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Clinton_Map.png
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines on this map (light blue) show the areas of the water main replacements, which include Brandywine Road from the intersection of Brandywine Road/Old Branch Avenue and Piscataway Road/Woodyard Road; and Surratts Road, between Brandywine Road and Route 5/Branch Avenue.
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Violations of the Code

If someone else doesn't follow the rules when your plumbing needs work, you could get in trouble. Don't take chances, learn how to be Code-smart.

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Information Technology

Our information technology (IT) specialists do an amazing job of keeping our IT infrastructure humming so that we can deliver world-class service to you.

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anacostia_depot_reconfig_construction_0.png
Early Engagement Vendor Sessions: Anacostia Depot Reconfiguration Construction. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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Early Engagement Vendor Sessions: Anacostia Depot Reconfiguration Construction. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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Materials Evaluation Process

We're always open to new materials and products that can help us serve you better. But first they need the approval of our "MEP" team.

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Customer Self-Service

Check out the self-service options on this page to manage your account, pay your bill and find the information you need — all right here at your fingertips, without needing to speak with a Customer Se...

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