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Customer Alert - November 3
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Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

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Plumbing & Fuel Gas Codes

Here's where to find the WSSC Plumbing and Fuel Gas Code and the most recent updates, as well as archived Code and Amendments.

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Front Foot Benefit Charge

Every property connected to and using WSSC Water-built water and sewer mains is assessed a Front Foot Benefit Charge, which is explained in full below.

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System Development Charge

WSSC Water levies system development charges on new development that connects to the water and sewer system, to pay for the construction of major water and sewer facilities.

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Billing Adjustment Request

If you receive a larger-than-expected bill, you might be able to request a billing adjustment. Keep reading to learn if you're eligible, and if so, how make your request.

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Resolving Billing Issues

If you question the amount of your bill, be assured that WSSC Water is here to resolve any issues.Enhancements to Customer Engagement on High Bills

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Pay My Bill

WSSC Water offers you several ways to pay your bill. Simply choose the option that works best for you.

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Dispute Resolving Board (DRB) Review

If you have not paid your bill in full and believe that you are entitled to a reduction in charges, here are the steps to follow for a review.

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Billing Multi-Use Properties

A trend toward building mixed-use properties prompted us to adopt a new way to bill mixed-use and multi-unit residential properties.

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WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

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