Laurel, MD - November 3, 2025: We are aware of a service disruption with our payment vendor. They are working to restore service as soon as possible. The following payment applications are unavailable at this time.
- Online Bill Pay (kiosk, web, mobile)
- Interactive Voice Response System (IVRS)
- ​customers will be unable to make/split payments
- request an extension
- enter a meter reading
- request a plumbing inspection
- Watershed Permits
- Cross-Connection Test Reports
- Fire Hydrant Meter Rental
- E-permitting payments
As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.