Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Customer Assistance Program (CAP)

WSSC Water has a CAP that provides financial assistance to approved residential customers. Customers are required to re-enroll with Office of Home Energy Programs to continue their CAP enrol...

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2026 WSSC Water bill revisions are: Page 1, we added a box for "What Do I Owe and When Do I Pay?" This box includes your last bill balance, previous payments or credits, balance forward, current charges, and total due. Your total due is repeated to the right of this information, in bold black text, along with when this amount is due. On page 2, we've added a box under "Billing Details" that lists your balance forward, last bill balance, previous payment amount and receipt date, and other credits.
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Behind on your WSSC Water bill? Get Current. Pay half of full account balance and remaining balance equals zero. Plus! 100% late payment charges and turn-on fees waived. Apply today at https://www.wsscwater.com/getcurrent. Program extended through January 31, 2026.
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Get-Current-2.0-Enhanced-Jan-Extension-Flyer-EN_250.png
Behind on your WSSC Water bill? Get Current. Pay half of full account balance and remaining balance equals zero. Plus! 100% late payment charges and turn-on fees waived. Apply today at https://www.wsscwater.com/getcurrent. Program extended through January 31, 2026.
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This map of Montgomery and Prince George's counties outlines which areas receive their water from the Potomac River (Montgomery County from the DC line up slightly past Damascus and Lower Prince George's County from Upper Marlboro down past Accokeek); which area receive their water from the Patuxent River (a large slice of Upper Prince George's County surrounding Laurel); and which areas receive a mixture of water from both rivers (the rest of Prince George's County).