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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
1727738605

Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Connecting to WSSC Water

If you want to connect your home to WSSC Water, review this information for important details you need to know.

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Service Connection Forms

To connect to WSSC Water, you'll need forms and documents listed on this page.

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ePermitting

No more paper! With our ePermitting system, applying for permits, licenses, plan reviews, inspections and approvals is online, faster and better.

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Plumbers, Cross-Connection Technicians, & Trainers

Essential information for Cross-Connection Technicians, Licensed Plumbers, and Trainers/Instructors of Cross-Connection/Backflow Prevention Certification Programs.Find details on backflow training, te...

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Special Wastewater Discharge Requirements

Special Wastewater Discharge Requirements apply to food service establishments and industrial users. These facilities discharge non-domestic wastewater that requires special treatment before it's allo...

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Tap Water Analysis Report

WSSC Water analyzes your drinking water for many things including color, hardness, pH, dissolved metals, organic and inorganic matter, pesticides, bacteria, disinfectants and much more. Our online rep...

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Residential Customers

Essential information for residential water customers. Learn about cross-connection control, backflow prevention, and how you can help protect your home water system and the WSSC Water supply.

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