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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Public Safety Trunk or Treat

WSSC Water's Community Outreach Team will be there, stop by!

Published on
Event |

Youth Career Fair

WSSC Water's Community Outreach Team will be there, stop by!

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Event |

After Hours Connections Networking Event

Join WSSC Water and the Maryland Black Chamber of Commerce for an evening of opportunity. Discover how your business can become a valued partner with WSSC Water at our after-hours networking event. Ex...

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Secondary Landing Page

Design and Construction

For designing and developing projects of all sizes - whether new development or a remodel - this page will guide you to the forms you need, the rules & regulations you need to know, explain fees, ...

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Aggregate Listing Page

Sanitary Sewer Overflow Reports Breaks/Overflows

A sewer pipe blockage, a break in a pipe, or a number of issues can cause a sanitary sewer overflow. An SSO is the discharge of untreated wastewater from a sanitary sewer system. WSSC Water always inf...

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Secondary Landing Page

Cross-Connection Control & Backflow Prevention

WSSC Water started the Cross-Connection Control Program to keep the drinking water safe for everyone. Unprotected or improperly protected cross-connections and backflow can create unsafe drinking wate...

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Article

Actualización – 6:10 p. m., jueves 29 de enero de 2026: Se espera que la solicitud de uso exclusivo de agua esencial continúe durante el fin de semana para todos los clientes de WSSC Water debido al frío extremo y al aumento significativo de roturas y fug

También se pide a los clientes que reporten agua que salga o fluya por calles y derechos de paso Los esfuerzos de conservación de los clientes están ayudando a preservar el agua para el almacenam...

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Event |

Trinity Church Father's Day Celebration

WSSC Water will be present at this community event to provide information on our programs, service and assistance and to answer questions.

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