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DC Water's Precautionary Boil Water Advisory Does Not Impact WSSC Water Customers in Chevy Chase
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Learn more from DC Water's news release
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

2026 Baltimore City Small Business Advancement Conference

Join WSSC Water at the 2026 Baltimore City Small Business Advancement Conference.This advancement conference will feature a trade show with city, state, county and federal government agencies, univers...

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Basic page

Retirees

Important information and documents for WSSC Water Retirees.

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Basic page

Watershed Recreation User Program

Our watershed recreation user program provides public recreational access to WSSC Water's privately owned watershed for activities such as picnicking, shoreline fishing and more.

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Basic page

Donate to Our Neighbors in Need

Even a small donation can make a big difference to someone who's having a difficult time paying their water bill. Here's how you can help.

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Basic page

Watershed Regulations FAQs

Here are responses to some Frequently Asked Questions regarding the regulations for WSSC Water’s watershed properties surrounding the Triadelphia and T. Howard Duckett reservoirs. 

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Secondary Landing Page

Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email emer...

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