alert
Residential Water Service Disconnections have resumed
1781296197
Learn about our Financial Assistance Programs
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Verifying Pipe Material

Learn how WSSC Water is checking pipes for lead or how you can do it yourself. 

Published on
Basic page

Industrial Discharge Control Program

WSSC Water's Industrial Discharge Control Program is an industrial pretreatment program that regulates industrial and commercial discharges to the sanitary sewer system.

Published on
Event |

Tap Into Business

[Image] Registration and breakfast start at 9 a.m.Join us to learn about upcoming contracting opportunities at WSSC Water!All are welcome to attend...

Published on
Basic page

Bid Solicitation Opportunities

Suppliers, and would-be suppliers, of goods and services have many opportunities to do business with WSSC Water. Here's an overview of the many goods and services we need and use every day.

Published on
Basic page

Critical Customers

WSSC Water prioritizes knowing and communicating quickly with critical customers in an effort to safeguard public health and maintain resiliency in serving our more susceptible customers. 

Published on