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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Supplier Diversity Performance Reports

The Office of Supplier Diversity and Inclusion is committed to annual reporting on the implementation and administration of minority business enterprise programs to Montgomery and Prince George's counties with future recommendations for the programs.

Office of Supplier Diversity & Inclusion Performance Reports

By October 31st of each year, the Commission shall issue a report to the Montgomery County and Prince George’s County Senate and House Delegations to the Maryland General Assembly concerning:

  • the implementation and administration of the minority business enterprise programs under this subtitle for the fiscal year ending on the preceding June 30; and
  • appropriate recommendations concerning the programs

Below are our reports from the last five years

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To request a Performance Report not listed above, send an email to [email protected]

Contact the Office of Supplier Diversity & Inclusion

Phone: 301-206-8800
[email protected]

More Supplier Diversity Information

Supplier Diversity & Inclusion

We are committed to increasing the number of diverse suppliers that receive WSSC Water contracts by creating an equitable and inclusive contracting en...

SLBE and MBE Programs

An overview of WSSC Water's Small Local Business Enterprises Program and Minority Business Enterprises Program. 

Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and sma...

Last Modified: October 30, 2025, 1:38 pm EDT