alert
Operations for Monday, January 26, 2026
1769373065

Customer Service Call Center will be open

Find out what is closed.
close
alert
WSSC Water Continues Emergency Operations During Severe Winter Snowstorm
1769372797
Read more about emergency operations
close
alert
Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
1769184998
Read DC Water's release.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Supplier Diversity Performance Reports

The Office of Supplier Diversity and Inclusion is committed to annual reporting on the implementation and administration of minority business enterprise programs to Montgomery and Prince George's counties with future recommendations for the programs.

Office of Supplier Diversity & Inclusion Performance Reports

By October 31st of each year, the Commission shall issue a report to the Montgomery County and Prince George’s County Senate and House Delegations to the Maryland General Assembly concerning:

  • the implementation and administration of the minority business enterprise programs under this subtitle for the fiscal year ending on the preceding June 30; and
  • appropriate recommendations concerning the programs

Below are our reports from the last five years

(You will need Adobe Reader to view these documents)
Download free Adobe Acrobat Reader

To request a Performance Report not listed above, send an email to supplierdiversity@wsscwater.com

Contact the Office of Supplier Diversity & Inclusion

Phone: 301-206-8800
SupplierDiversity@wsscwater.com

More Supplier Diversity Information

Supplier Diversity & Inclusion

We are committed to increasing the number of diverse suppliers that receive WSSC Water contracts by creating an equitable and inclusive contracting en...

SLBE and MBE Programs

An overview of WSSC Water's Small Local Business Enterprises Program and Minority Business Enterprises Program. 

Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and sma...

Last Modified: October 30, 2025, 1:38 pm EDT