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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Apr 03 Apr 03
Event Type
Project Outreach Event

Parkways Road Sewer Rehabilitation Project Community Meeting

Watch MeetingDial In: +1 240-800-7929Conference ID: 990 044 652# For more information, please visit our Community Project meetings page

 WSSC Water Maintains Financial Excellence with AAA Bond Ratings on $311.5 Million Bond Sale

24th Consecutive Year Earning Premier Rating for Maryland’s Largest Water and Sewer Utility    All Three Rating Agencies Maintain the Utilit...
Read more
February 6, 2025
News Release

Attention Customers

Read more
February 5, 2025
Alert
Event Date
Mar 27 Mar 27
Event Type
Project Outreach Event

Western Branch Sewer Rehabilitation Project Community Meeting

Watch MeetingDial In: +1 240-800-7929Conference ID: 783 000 285#For more information, please visit our Community Project meetings page

Emergency Water Main Repair - Suitland

Read more
February 5, 2025
Alert
Event Date
Feb 25 Feb 25
Event Type
Project Outreach Event

57th Avenue & Belmont Street Water Main Replacement Project Community Meeting

Watch meetingThis meeting is via ZoomFor more information, please visit our Community Project meetings page

Emergency Water Main Repair - Clarksburg

Read more
February 3, 2025
Alert
Event Date
Feb 20 Feb 20
Event Type
Project Outreach Event

Meadowood Drive Water Main Replacement Project Community Meeting

Watch MeetingDial In: +1 240-800-7929Conference ID: 881 357 82#For more information, please visit our Community Project meetings page

Michael Marinelli

Seneca, Damascus, Hyattstown Division Manager/Plant Superintendent

Event Date
Feb 18 Feb 18
Event Type
Project Outreach Event

Goucher Dr Water Main Replacement Project Community Meeting

Watch MeetingDial In: +1 240-800-7929Conference ID: 403 825 096#For more information, please visit our Community Project meetings page

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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