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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

WSSC Water Lifts Boil Water Advisory Impacting Customers in Southern Prince George’s County Following Major Water Main Break on Tuesday

**** FINAL UPDATE WEDNESDAY, FEB. 12 @ 4:25 p.m. **** Water Quality Testing Confirms Water is Safe to ConsumeImpacted Customers Should Flush Wate...
Read more
February 12, 2025
Alert

Tres estaciones de distribución de agua ya están abiertas para los clientes afectados por el aviso de hervir el agua en el sur del condado de Prince George

Actualización miércoles 12 de febrero 12:50 p.m.Aviso de hervir el agua sigue vigente Haga Clic Para Ver El Mapa del Área Afectada  
Read more
February 12, 2025
Alert

Three Water Distribution Stations Now Open for Customers Impacted by the Boil Water Advisory in Southern Prince George’s County

**** Update 12:50 p.m. **** Click Map to Highlight Impacted Areas Boil Water Advisory Remains in Effect Tres estaciones de distribución...
Read more
February 12, 2025
Alert

Dos estaciones de distribución de agua ya están abiertas para los clientes afectados por el aviso de hervir el agua en el sur del condado de Prince George

Actualización miércoles 12 de febrero 11:25 a.m.Aviso de hervir el agua sigue vigente Haga Clic Para Ver El Mapa del Área Afectada  
Read more
February 12, 2025
Alert

Two Water Distribution Stations Now Open for Customers Impacted by the Boil Water Advisory in Southern Prince George’s County

**** Update 11:25 a.m. **** Click Map to Highlight Impacted Areas Boil Water Advisory Remains in Effect Dos estaciones de distribución ...
Read more
February 12, 2025
Alert

Aviso de hervir el agua sigue vigente para el sur del condado de Prince George tras una importante rotura de la tubería principal el martes

Actualización 12 de febrero 8:15 a.m. Haga clic en el mapa para ver las áreas afectadas Los clientes en el área del sur condado de Prince Ge...
Read more
February 12, 2025
Alert

Boil Water Advisory Remains in Effect for Southern Prince George’s County Following Major Water Main Break on Tuesday

**** Update Wednesday 2/12 - 8:10 a.m. **** Click Map to Highlight Impacted Areas  Customers in Southern Prince George’s County in Impacted ...
Read more
February 12, 2025
Alert

El aviso de hervir el agua sigue vigente mientras la presión del sistema de distribución de agua vuelve a niveles estables luego de una rotura de la tubería principal a primera hora de la mañana en el sur del condado de Prince George

Actualización 7:30 p.m. La presión del sistema es clave para la protección contra incendios Los equipos de WSSC Water continúan construyendo...
Read more
February 11, 2025
Alert

Boil Water Advisory Remains in Effect as Water Distribution System Pressure Returns to Stable Levels Following Early Morning Major Water Main Break in Southern Prince George’s County

**** Update 7:30 p.m. ****System Pressure Key to Fire ProtectionWSSC Water Crews Continue Building Temporary Access Road to Broken Water Main&nbs...
Read more
February 11, 2025
Alert

WSSC Water establece dos estaciones de distribución de agua para los clientes afectados por la recomendación de hervir el agua en el sur del condado de Prince George

Actualización 2:20 p.m.Aviso de hervir el agua sigue vigente 
Read more
February 11, 2025
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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