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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

El aviso de hervir el agua sigue vigente mientras el sistema de distribución de agua se recarga lentamente tras la rotura de la tubería principal a primera hora de la mañana

Actualización 1:50 p.m. Los equipos de WSSC Water construyen un camino de acceso temporal para reparar la tubería principal rota en el sur del co...
Read more
February 11, 2025
Alert

WSSC Water Establishes Two Water Distribution Stations for Customers Impacted by the Boil Water Advisory in Southern Prince George’s County

**** Update 2:20 p.m. ****Click Map to Highlight Impacted Areas  Boil Water Advisory Remains in Effect  
Read more
February 11, 2025
Alert

Boil Water Advisory Remains in Effect As Water Distribution System Slowly Refills Following Early Morning Water Main Break - WSSC Water Crews Build Temporary Access Road to Broken Water Main in Southern Prince George’s County, Maryland

**** Update 1:50 p.m. ****Click Map to Highlight Impacted Areas Portions of Southern Prince George’s County Continue to Experience No Water ...
Read more
February 11, 2025
Alert

WSSC Water localiza una tubería principal rota que genera una alerta de hervir el agua para los clientes en el sur del condado de Prince George, Maryland. Los equipos han aislado la rotura para comenzar las reparaciones.

Actualización 9:45 a.m.  El aviso de hervir el agua sigue vigenteHaga clic en el Mapa de Abajo Para Saber Si Se Encuentra en el Área Afectad...
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February 11, 2025
Alert

WSSC Water Locates Broken Water Main Causing Boil Water Advisory for Customers in Southern Prince George’s County, Maryland - Crews Have Isolated the Break to Begin Repairs - Boil Water Advisory Remains in Effect

**** Update 9:45 a.m. ****Click Map to Highlight Impacted Areas Portions of Southern Prince George’s County Continue to Experience No Water and/o...
Read more
February 11, 2025
Alert

WSSC Water Amplía el Aviso de Hervir el Agua Para los Clientes del Sur del Condado de Prince George, Maryland, debido a una presunta rotura de la tubería principal x

Actualización 5:55 a.m. El Área Ahora Incluye Comunidades al Norte y al Este de MD 4 (Pennsylvania Avenue), y Todas las Áreas al Sur de MD 4...
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February 11, 2025
Alert

WSSC Water Expands Boil Water Advisory for Customers in Southern Prince George’s County, Maryland Due to Suspected Water Main Break Area Now Includes Communities North and East of MD 4 (Pennsylvania Avenue) – Along with All Areas South of MD 4

**** Update 5:55 am ****  Click Map Below That Highlights the Impacted AreasPortions of Southern Prince George’s County Will Not Have WaterFor Th...
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February 11, 2025
Alert

WSSC Water Declara Aviso de Hervir Agua Para Clientes del Sur del Condado de Prince George, Areas Sur de la Carretera MD 4 (Pennsylvania Ave.) Debido a Una Posible Rotura de la Tubería Principal de Agua

Algunas Partes del Sur del Condado de Prince George, al Sur de la Carretera MD 4, no tendrán agua   Para Quienes Tengan Agua, Clientes ...
Read more
February 11, 2025
Alert

WSSC Water Issues Boil Water Advisory for ALL Customers in Southern Prince George’s County, Maryland South of MD 4 (Pennsylvania Avenue) Due to Suspected Water Main Break

Portions of Southern Prince George’s County, South of MD 4, Will Not Have Water  For Those With Water, Customers in Southern Prince George’s Coun...
Read more
February 11, 2025
Alert

Attention Customers

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February 11, 2025
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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