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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Apr 17
Event Type
Commission Meetings

Commission Meeting, April 17

Wednesday, April 17, 2019 :: Live & Archived Webcasting

WSSC Commissioners Receive Update on Transformative $250 Million Bio-Energy Project at Monthly Meeting

Piscataway Project is the Most Technically Advanced Project in WSSC History
Read more
April 17, 2018
News Release

WSSC Commissioners Hold Monthly Meeting on Tuesday, March 27

Meeting is Open to the Public and Livestreamed
Read more
March 27, 2018
News Release

Tuesday, March 27, 2018

Read more

WSSC Commissioners Monthly Meeting Scheduled for Tomorrow Postponed Due to Inclement Weather

Read more
March 20, 2018
News Release

WSSC Commissioners Monthly Meeting Scheduled for Tomorrow Postponed Due to Inclement Weather

Meeting rescheduled for Tuesday, March 27 at 10 a.m.
Read more
March 20, 2018
News Release

WSSC Commissioners Approve More Than $130 Million to Repair and Replace Aging Infrastructure

Projects Protect Public Health and Improve Service
Read more
February 21, 2018
News Release

WSSC Commissioners to Vote on Contracts Totaling More Than $130 Million at Monthly Meeting

Approval of Contracts Will Protect Public Health and Improve Service by Replacing Aging Water and Sewer Infrastructure
Read more
February 21, 2018
News Release

Commissioners Expected to Approve More Than $12 Million in Water Main Replacement Projects at Monthly Meeting

Projects will Enhance Reliability and Service to Customers
Read more
January 17, 2018
News Release
Event Date
Nov 08
Event Type
Board of Ethics Meetings

Board of Ethics Meeting - November 8 2018

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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