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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
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Weekdays: 8:00 am - 5:00 pm
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301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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News Release

Commissioners Expected to Approve More Than $12 Million in Water Main Replacement Projects at Monthly Meeting

Projects will Enhance Reliability and Service to Customers
Written by

Laurel, Md. – January 17, 2018 – WSSC Commissioners are expected to approve several contracts, including more than $12 million in water main replacement projects, at their monthly meeting today, Wednesday, January 17, at WSSC’s headquarters in Laurel. WSSC’s monthly Commission meeting starts at 10 a.m. and is open to the public.  Note: Due to technical difficulties, the monthly Commission meeting will be streamed via one camera. We apologize for the inconvenience and delayed start.

The water main replacement projects include:

The complete agenda, including links to presentations, can be found on WSSC’s monthly Commission meeting page. 


WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.