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Extended and Enhanced Program Runs from July 1 to October 31

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Learn about our lead reduction program.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
News Release

WSSC’s Monthly Commission Meeting Streams Live Starting at 10 a.m. Today

First Official Meeting for New Commissioner Howard Denis and GM/CEO Carla A. Reid
Written by

Laurel – January 20, 2016 – Watch the monthly Commission meeting via live stream today, starting at 10 a.m. to hear the latest WSSC news. This month WSSC welcomes new Commissioner Howard A. Denis and new WSSC General Manager and CEO Carla A. Reid. The stream is available for viewing on desktop computers and most mobile devices directly from WSSC’s website.

As part of WSSC’s commitment to transparency, the live broadcast displays the meeting agenda and allows viewers to observe agency business, including the review of contracts and policies as well as a monthly synopsis of WSSC’s operations. Archives of the meeting will have agenda item links to take viewers directly to discussions about specific topics.

Topics on this month’s meeting agenda include updates on the Customer Contact Center Optimization, FY17 Proposed Budget Public Hearing dates and a quarterly update on WSSC’s Consent Decree. 


WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.