General Manager

Carla A Reid


General Manager/CEO

Carla A. Reid currently serves as General Manager and Chief Executive Officer for WSSC. She is the 12th General Manager and the first woman to serve in this capacity in the utility’s 98-year history.

Prior to re-joining the Commission, Reid served in positions for both Montgomery and Prince George’s County governments. She worked for Prince George’s County Executive Rushern L. Baker’s staff as Deputy Chief Administrative Officer for Economic Development and Public Infrastructure. In this position, Reid led all operations related to economic development including permitting, transportation, environmental matters and tourism. In 2007, she served as the Director of the Department of Permitting Service for Montgomery County Executive Isiah Leggett.

In 1986, Reid began her 20-year career at WSSC, ultimately serving as Deputy General Manager from 2005-2006. In addition to this role, Reid served as Chief of Mission Support, Chief of Customer Care, Meter Services Division Manager, Northern Meter Operations Section Head, Meter Maintenance Head, Field Operations Supervisor and Civil Engineer.  

For seven years, Reid was an adjunct professor at the University of the District of Columbia, where an award was created in her name to recognize outstanding teaching on the UDC staff. She holds a Bachelor of Science degree in civil engineering from Howard University and a master’s degree in human resource management from the University of Maryland, University College. She is an active member of her community, having served on several boards for organizations such as DC Water, Melwood, Montgomery Alliance, the Prince George’s County Revenue Authority and Arts on the Block.


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