Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 7:30 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services

Contract Opportunities with WSSC Water

Interested in doing business with WSSC Water? You've come to the right place. Read below to learn what it takes to become a supplier, and how to be notified of upcoming WSSC Water contracts.

Procurement

Procurement is responsible for negotiating pricing, terms, and conditions for goods and services for WSSC Water.
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January 6, 2021

Bid Solicitation Opportunities

Suppliers, and would-be suppliers, of goods and services have many opportunities to do business with WSSC Water. Here's an overview of the many goods ...
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December 20, 2020

Bid Statuses and Awards

Here are important terms and conditions that bidders on WSSC Water projects, contractors and suppliers - or businesses that want to become contractors...
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December 20, 2020

Materials Evaluation Process

We're always open to new materials and products that can help us serve you better. But first they need the approval of our "MEP" team.
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December 15, 2020

Real Estate and Development

We own and lease land and buildings and look for ways to generate non-rate-related revenue by seeking unique opportunities that leverage our real esta...
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March 4, 2021

Supplier Diversity and Inclusion

We are committed to increasing the number of diverse suppliers that receive WSSC Water contracts by creating an equitable and inclusive contracting en...
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December 21, 2020

Supplier Portal

To be eligible to bid on WSSC Water solicitations, prospective vendors must enroll in our Supplier Portal System. There's no charge, and by registerin...
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December 15, 2020