alert
Reported Water Main Breaks and Leaks
1769530200
Use our map to locate reported water main breaks and leaks near you.
close
alert
Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
Learn more.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Group of three WSSC Water employees, wearing appropriate safety gear including hardhats and reflective vests, study a document one of them holds. A WSSC Water truck and orange traffic cones are in the background.

Project Purpose

To enhance service and reliability of the water system, WSSC Water is replacing our aging infrastructure. This project will relocate/replace 2.23 miles of water main ranging from 4 to 10 inches in diameter.

Project Schedule

Winter 2025 – Spring 2026

Project Status

Construction is 90% complete. 

Installation of the water main on Daniel Drive, Berry Lane, Berry Place, Altamont Place, Bethany Drive, Anny Drive, Brewton Street, Brewton Court, Wintergreen Court, Glendora Drive and Glendora Court is complete. 

Contractor will pause construction during winter season and will return to the construction site in spring 2026 to complete pavement and green space restoration. Final roadway paving/striping is estimated to be completed in late spring 2026, weather permitting.

Key Contacts

WSSC Water Contract Supervisor 

Earnest Pigatt 
202-603-2456
earnest.pigatt@wsscwater.com

WSSC Water Onsite Inspector 

Curtis Binion Jr.
240-716-9638  
curtis.binionjr@wsscwater.com

Horizon Way Water Main Replacement. Phase 1 includes Berry Ln., Fowlers Ct., Starshine Dr., Berry Pl., Anny Dr., Bethany Dr., Altamont Pl., & Altamont Ave. Phase 2 is Daniel Dr. Phase 3 includes Brewton St., Brewton Ct., & Winter Green Ct. Phase 4 is Glendora Dr. and Glendora Ct.

 

Last Modified: February 6, 2026, 9:35 am EST