Customer Service
301-206-4001
Weekdays: 8:00 am - 6:00 pm
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 1-800-828-6439
TTY: 301-206-8345
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.
Go to ePermitting
Results List
Where does your water come from? How is it treated? Learn about the process from WSSC's Patuxent Water Filtration Plant
WSSC Work
WSSC's Community Outreach Team is in the community, building partnerships, working with our customers and teaching
WSSC Work
Meet WSSC's Unit Coordinators Ron Butler and Rutland Jones III. The dynamic duo is always thinking, inventing and coming
Video
WSSC is the largest water and wastewater utility in Maryland and one of the largest in the country. Take a tour of our
WSSC Work
Learn how WSSC turned wind into water. The Commission's uses wind energy to power some of its operations. Take a look at
Environmental Outreach
The toilet is NOT a trash can! Wipes, Q-tips, dental floss... throw them in the trash, not in the toilet. All these
Environmental Outreach
Sewer Science - that's how WSSC introduces high school students to available careers in the wastewater and water
Environmental Outreach
A decade of the Children's Water Festival! It's one of WSSC's signature community outreach events. Over the course of
STEM - Science, Technology, Engineering and Math. Learn about the various programs offered by WSSC to get elementary
Why do I smell chlorine in my WSSC tap water?
Tap Water vs Bottled Water
Where does WSSC drinking water come from?