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Residential Water Service Disconnections have resumed
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

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image
trailway_drive_water_main_replacement_map.jpg
Trailway Drive Water Main Replacements/Relocations. The thick lines (light blue) show the areas of water main replacement/relocation. These include Trailway Dr., Rocking Spring Dr. (on the dead-end side of Bauer), Clavel St., Clavelt Terr., Waterview Dr., Candytuft Ln., Lupine Ct., Morning Glory Ct., Bluebonnet Ct., Flower Valley Ct. and Bitterroot Wy.
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Water_Quality_PFAS_Treatment_Pilot_Program_350x200.png
Water Quality/Per- and Polyfluoroalkyl Substances (PFAS) Treatment Pilot Program
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western_branch_basin_sewer_rehab_map.jpg
Western Branch Basin Sewer Rehabilitation Project, Prince George's County. The thick lines (red) show the areas of sewer rehabilitation.
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west_cedar_lane_water_main_replacement_map.png
West Cedar Lane Water Main Replacement Project, Number BT/BR7058A21. The thick line (blue) shows the relocation areas along West Cedar Lane. The dotted blue line on Oakmont Ave. shows the location of same trench replacement.
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village_in_woods_water_main_replacement_map.png
Village in the Woods Water Main Replacement Project, Prince George's County, Maryland. Project Number BRAW6640AL19. The blue lines show the water main replacement areas, which are located on Brightseat Rd. from 202 to Watkins, part of Sheriff, part of 202.
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western_branch_basin_sewer_rehab2_map.jpg.png
Western Branch Basin Sewer Rehabilitation Project, Prince George's County. The thick lines (red) show the areas of sewer rehabilitation. The gray circles indicate the manhole locations.