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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

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301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Started work on this Sidestream Chemical Storage building this month. The floor slab is in and the walls are going up
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Workers are cleaning up existing gravity thickeners to be repurposed for this project.
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Shoring being installed inside the digesters. This will support construction of the dome tops.
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The metal strips being prepared on the right will fill in the joints (gaps) that you see on the digester walls on the left.
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The last of the concrete walls are ready to pour in the Cake Receiving Facility.
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Workers are preparing for the slab pour at the Solids Building (one of two slides)
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Workers are preparing for the slab pour at the Solids Building (two of two slides)
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This is the Combined Heat & Power area of the site.
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Rebar and electrical going in before the floor slab in the new Solids (Dewatering) building
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Rebar and electrical going in before the floor slab in the new Solids (Dewatering) building
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Rebar and electrical going in before the floor slab in the new Solids (Dewatering) building
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The last section of wall being formed up at the Cake Storage Facility