Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Election Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

Published on
Event |

(Day after) Thanksgiving Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customer...

Published on
Event |

Audit Committee Quarterly Meeting - February 2024

The public may attend the meeting in person or listen via the call-in information below.Public Viewing / Participation Details Listen: Meeting will be available through Microsoft Teams Call-...

Published on
Event |

Audit Committee Quarterly Meeting - May 2024

The public may listen via the call-in information below.Public Viewing Details Listen: Meeting will be available through Microsoft Teams Call-in number to listen only: 1-240-800-7929Conferen...

Published on
Event |

Audit Committee Quarterly Meeting - August 2024

The public may attend the meeting in person or listen via the call-in information below. Public Viewing Details  Listen: Meeting will be available through Microsoft Teams  Call-in number to...

Published on
Event |

Audit Committee Quarterly Meeting - November 2024

The public may attend the meeting in person or listen via the call-in information below.Public Viewing / Participation Details Listen: Meeting will be available through Microsoft Teams Call-...

Published on
Event |

WSSC Water Special Commission Meeting on Rate Structure

Public may attend the meeting virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting will b...

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually. Watch Open Session: Teams Link  Phone: 240-800-7929; Phone Conference ID: 921 890 562#

Published on